A very unhappy client☹️

I am a Fashion Designer and my business like any other took a huge knock during this lockdown there was never an Income since. I app**** for a payment relief produced all the necessary documents only to get a reply almost 3months later that my application didn't make it because I don't meet their criteria. I had to make an arrangement to pay for the 3months arrears plus monthly instalments. I tried to pay only to default this month and Wesbank saw it fit to add more stress in this stressful times when other institutions are working together with their clients no not with Wesbank. A consultant called to tell me to pay the whole amount in arrears or they are coming to take the car. Apparently the payment arrangement fall off when you default. I find it unfair that I am denied the relief like other clients, Wesbank is treating me like I created the pandemic. If all businesses are locked down where am I supposed to get money to pay? Did Wesbank delibaretly refused a relief in order to take back the car? If I knew times like this are coming I was never gona use Wesbank,as soon as I get back on my feet I am gona find another financial institution and I advice no one to use Wesbank!