JH
Johann H

1 reviews | Active since Mar 2016

03 Mar 2016, 13:42

A sad week for Wesbank

Horrible service gets worse....<br> Its been nearly a week just to get a quote, a proper quote with all the terms and conditions explained up front! <br> Kayolin Naidoo first gives my wife some borderline ********** advice... then we got handed over to his Manager Tiddy Malloo.<br> We were promised a call back after call back. Finally we are referred to a manager who also sends us from pillar to post.<br> Finally we arrive at Mandla Bango... he also promised to call at a certain time and guess what... No Call.<br> Guys this is appalling service to say the least! How you managed to Finance almost 1 in 3 vehicles is BEYOND ME!!!.<br> The saddest part is it has been approved 3 days ago...<br> Please can someone competent and trustworthy call us ASAP?<br>

0
Replies (1)
WesBank
WesBank's reply08 Mar 2016, 16:01
Official
Hello Johann***,

Thank you for your concerns highlighted. We have already received this complaint on a separate Hellopeter post and will remain in contact with our customer until this matter has been resolved. We sincerely apologise for the frustration caused in this regard.

Kind regards
WesBank