A Lengthy story of how WesBank ramains the Westbank!

I'm emotional drained yet again because of the despicable service from Westbank, Due to my loelw credit score my dad volunteered to buying me a car in his name and the agreement was I will deposit the repayments to his account for debit purposes,of which was the case for almost 3 years

I unfortunately lost my dad in 2017 but still continued to do the transfers to his account to enable the continuation of the debits

In April 2018 I received a call from my mom to inform that a Westbank rep was at my home to repossess the car since my dad was no more, I explained how I'm the actual owner of the car and have been making payments even after my dad's passing

I called my bank to verify Wes Bank's claim and I ws informed that the debits were unsuccessful since my dad's passing because the account was on hold

I then called Westbank to elaborate the story, I was advised to par the total months in arrears to update my account and all should be well moving forward

I then within 24 hours arranged for my funds from my late dad's account to be transferred which amounted to almost R30, 000 and hardly a week later WesBank was at my home again to repossess the car apparently because the owner according to their records is no more. I negotiated with them not to take the car because honestly it was mine and I could afford to continue with the repayments and my recent transfer should have been proof enough

Unfortunately my car was repossessed at my work place shortly after, it felt like I was losing my dad again..... Thinking that my nightmare was over, I was then contacted by another WesBank rep informing me that the car was sold at the lesser of its market value so sincey mom it the estate Beneficiary she'll liable to pay the R60 000 shortfall

I explained how my mom is a pessioner and how the reduction of this shortfall will cripple her financially.... She didn't seem bothered

Now it's Oct 2021 and to this day my dad's estate is still not finalized because we've trying to get assistance in this matter, my mom desperately needs to receive what her late husband had left her so to sustain herself

BUT THATNKS TO WESBANK SHE STRUGGLING TO ACCESS THE LITTLE THAT WAS LEFT FOR HER!!!!!