AL
Armstrong L
1 reviews | Active since Nov 2019
21 Nov 2019, 12:07
A
I have a personal loan with FNB and all along was trying to pay the account only to find out was using the wrong reference number which is for wesbank and don’t have an account or vehicle. Attached is the proof of payment made to wesbank with wrong reference number instead of FNB and would like this payments to be refunded back and its been 3 years with no feedback
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WesBank's replyOfficial
21 Nov 2019, 13:37Dear Armstrong L,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply21 Nov 2019, 13:37
Official
Dear Armstrong L,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution