RS
Roland S

1 reviews | Active since Sept 2010

09 Feb 2021, 18:19

A 10 out of 10 for Lesego

Lesego, thank you for your keeping me updated throughout this whole process. I tried the online application system last year which I gave up on. I tried again this year again with little to no success. I honestly don't know how I got hold of you, but you are 10x times more efficient than any system in place. You keep an open mind, listen to the client and do your very best to assist. Not once was I kept in the dark or started getting nervous on my application. Your assistance and guidance was greatly appreciated. I'm enjoying a much better repayment per month with an extremely competitive interest rate. Your hard work does not go unnoticed by anyone in our household.

You are a gem to any company that would employ you, I do hope Wesbank appreciates employees like you. We all strive for customer excellence, you Lesego, you've achieved it.

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Replies (1)
WesBank
WesBank's reply10 Feb 2021, 08:33
Official
Dear Renaldo

Thank you for your compliment. We aim to delight our customers with great service and will pass your compliments to the relevant teams. 

Regards,

WesBank Service Resolution