1 reviews | Active since May 2021
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I am extremely disappointed with wesbank i have app**** for a 3 month payment release which was granted under the condition i would have to pay an additional 6 months in installments , which i said no to and posted a negative review on hello peter , wesbank had contacted me immediately offering me a different deal which was actually more ********* than the first , wesbank wanted to increase my installments by 3 months with a R300 increase on each installment.
The reason wesbank gave me for this unrealistic deal was interest rates fluctuation and some other wishywashy explanation. I have app**** for a payment release because i am in financial hardship wesbank gives clients the impression that they care and are empathetic but its just a ploy to get more out of a client
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
