1 reviews | Active since Oct 2019
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I bought a Silver VW Polo in January 2019. In April it was raining and water came into the car. During this time ive notised that the door was actuality a red door that was painted silver as the paint was coming of on the inside of the door and body filler was cracking a clear indication that the car was in an accident. I phoned wesbank to report this they told me they can do nothing about this i must first give the dealership time to fix the issue and if they dont i must then log a complaint with MOISA they(Wesbank) can only do something after MOISA ruled on the situation. Today i phoned Wesbank cause MOISA is dragging the situation and they told me they(Wesbank) cant find nothing on their system about my complaint and can do nothing about it i should have told them within six month's of purchase, which i did.
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
