mT
morongwa T

1 reviews | Active since Jan 2013

04 Feb 2020, 11:35

48 hour refund promise turn out to mean 2 months BETWEEN Wesbank and AUTO AND GENERAL

48 hour refund promise turn out to mean 2 months BETWEEN Wesbank and AUTO AND GENERAL. managers do not reply emails , they avoid taking my calls- they always promise to return my calls. NEXT TIME BETTER NOT PROMISE.

0
Replies (1)
WesBank
WesBank's reply04 Feb 2020, 13:11
Official
Dear *****gwa T,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution