LR
Lavell R

1 reviews | Active since May 2016

13 May 2016, 09:08

3 weeks later trying to purchase a vehicle privately and still no I am waiting on Wesbank

<p class="MsoNormal"> </p> <p style="margin: 0cm; margin-bottom: .0001pt;"><span style="font-size: 10.5pt; font-family: 'Geneva',sans-serif; color: #555555;">Wesbank private finance are the worst ever they never call you back 3 weeks later, the payment is still not done. The seller is frustrated he has done all that was requested from him in 24hours time and nothing. Someone would have collected do***ents from me in 2 hours nothing. Fi one person is working on your deal and they not in no one can take over and assist...</span></p> <p style="margin: 18.75pt 0cm;"><span style="font-size: 10.5pt; font-family: 'Geneva',sans-serif; color: #555555;">I have only used Wesbank to date for my purchases, they have really dropped me. I almost lost this deal and can’t blame the seller if you goes with some else...</span></p> <p> </p> <p style="margin: 18.75pt 0cm;"><span style="font-size: 10.5pt; font-family: 'Geneva',sans-serif; color: #555555;">Worst when they finally do make payment they will be pay Titleguard who knows how long I will be paying then... </span></p>

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Replies (1)
WesBank
WesBank's reply16 May 2016, 05:20
Official
Good day, Thank you for bringing your concerns to our attention and affording us the opportunity to rectify where we have fallen short. As a service driven organization, WesBank goes to great lengths to render unsurpassed service excellence. It is therefore extremely disappointing when we fall short of this aspiration, for which we humbly apologise. A WesBank representative has made contact with you and will continue to assist you until this matter has been resolved holistically. Regards WesBank