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Phumudzo M
1 reviews | Active since May 2020
13 Jul 2020, 17:02
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I AM VERY MUCH DISAPPOINTED WITH YOU GUYS. SEE THE ATTACHED TRANSUNION REPORT, ACCORDING TO THE REPORT I HAVE PAID YOU GUYS ANYTHING FROM LAST YEAR IN 2019 IN JAN. HOW IS THAT POSSIBLE IS I WAS UNDER DEBT REVIEW LAST YEAR AND ONLY TOOK OVER THE ACCOUNT THIS YEAR. I TOOK THE INITIATIVE TO CONTACT YOU GUYS TO MAKE A PAYMENT ARRANGEMENT MYSELF. I EVEN WENT AN EXTRA MILE AND INCREASED THE AMOUNT IN MARCH 2020 TO 3500 WHICH YOU GUYS HAVE BEEN DEBITING AND NOW THIS ****!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
PLEASE CAN YOU GIVE ME AN EXPLANATION AS TO WHAT THE HELL IS GOING ON, I AM TAKING THIS TO HELLOPETER AS WELL AM SO DISAPPOINTED WITH YOU GUYS.
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WesBank's replyOfficial
14 Jul 2020, 08:42Dear Phumudzo Makwarela,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply14 Jul 2020, 08:42
Official
Dear Phumudzo Makwarela,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution