PP
Palesa P

1 reviews | Active since Mar 2025

13 Oct 2025, 11:30

Unhappy client

I'm highly disappointed and heartbroken. I started debt review with them in May and trusted them to do what they promised but they failed with the most important one, to protect my assets. My creditors have been calling/emailing texting me numerous times because of non payment for my accounts with them. NOW one of the banks that's financing my car is threatening to reposses it today by 5pm if they do not get a payment of +R29000 which I do not have because they haven't recieved payments for 4 months. After failed attempts to call them and even with emails they take long to respond and give me satisfactory answers to my enquiries, I hope this review will prompt a quick response and resolution to my matter as I am VERY FRUSTRATED now. Daisy Makota, Maureen Coetzee and Nonkanyiso Chikande can one of you please call me and have this resolved.

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Replies (1)
Welltec Financial Services - Credit Gateway
Welltec Financial Services - Credit Gateway's reply13 Oct 2025, 11:57
Official
Good day Palesa, 

Thank you for posting your comment. 
 
We assure you that as an organisation we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  
 
We apologise for the inconvenience and undue frustration, this has caused.  
 
Please note that one of our customer services managers will be in contact with you soon. 

Kind regards 
 
Credit Gateway Financial Services Social Media Team