EK
Elmien K
1 reviews | Active since Aug 2018
12 Jan 2026, 13:22
Struggling to get my refund
How can you almost wait for a month to be refunded? Please do not attempt to call me because I am not interested in your **** excuses. I will definitely report this company to NCR. Why must I beg for my hard earned money
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Replies (1)
Welltec Financial Services - Credit Gateway's replyOfficial
09 Apr 2026, 09:06Dear Elmien,
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organisation we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologise for the inconvenience and undue frustration, this has caused.
Please note that the matter is being investigated, and one of our consultants will reach out to you as soon as possible for assistance.
Kind regards
Welltec Financial Services Social Media Team
Welltec Financial Services - Credit Gateway's reply09 Apr 2026, 09:06
Official
Dear Elmien,
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organisation we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologise for the inconvenience and undue frustration, this has caused.
Please note that the matter is being investigated, and one of our consultants will reach out to you as soon as possible for assistance.
Kind regards
Welltec Financial Services Social Media Team