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Paballo M

1 reviews | Active since Jan 2020

15 Dec 2021, 10:29

Bunch of *********

A credit check was done on Experia credit bureau by Credit Gateway Financial services on the 14 November 2021 at 19H46. I have never dealt with them actually it's the first time hearing the name. When I call their agent's response was it was not them but someone used their platform to do it as they do not work until that time but it reflects on their system that the enquiry was done. And her manager is not available to account, this to me is croocks fishing on people's information and not taking accountability. And POPI act doesn't allow that.

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Replies (3)
Welltec Financial Services - Credit Gateway
Welltec Financial Services - Credit Gateway's reply15 Dec 2021, 10:37
Official
Good day Paballo,

We apologize for any inconvenience that the situation may have caused. Could you possibly send your contact details to *** so we can thoroughly investigate the matter and find out what the cause of the incident was?

Kind Regards,
Credit Gateway Financial Services Social Media Team
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Paballo M's update19 Dec 2021, 13:52
Reviewer Update
***
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Paballo M's update28 Dec 2022, 10:22
Reviewer Update
A year later you still investigating the cause of the incident? Because I think I am entitled to a redress after you went through my personal information without my consent