EM
Ethel M
1 reviews | Active since Nov 2022
08 Nov 2022, 18:29
Bad Service from Refiloe
My name is Ethel Mosia I have app**** for financial support with Credit Gateway and Repear 2021 and my loan was approved as per agreement they say will pay all my accounts but unfortunately they didn't. I app**** again early October 2022 to assist me to pay my bills till today none is paid and already its going for month end and will make debit. I only got R2400 no balance was paid to my account as per agreement. I'm supposed to be assisted by Refiloe but whenever I text her on whatsapp she just blue ticks my messages she doesn't respond nor give information of how far are my bills being paid etc. I'm so sick and tired of always following them I'm gatvol
Helpful (0)
Replies (1)0
Replies (1)
Welltec Financial Services - Credit Gateway's replyOfficial
09 Nov 2022, 12:57Good day Ethel,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. One of our agents will be in contact with you soon regarding the investigation of this matter.
Kind regards Credit Gateway Financial Services Social Media Team
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. One of our agents will be in contact with you soon regarding the investigation of this matter.
Kind regards Credit Gateway Financial Services Social Media Team
Welltec Financial Services - Credit Gateway's reply09 Nov 2022, 12:57
Official
Good day Ethel,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. One of our agents will be in contact with you soon regarding the investigation of this matter.
Kind regards Credit Gateway Financial Services Social Media Team
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. One of our agents will be in contact with you soon regarding the investigation of this matter.
Kind regards Credit Gateway Financial Services Social Media Team