Unhappy With Weizter in Boksburg

I'm not happy with the customer service I have received from the company. I brought a wardrobe from them and when it was delivered, there was no installation manual for it. I have called , emailed and I even went back to their offices and all I get is that it's still being compiled and it will be sent. Three weeks down the line there is nothing and I am afraid that there will be damage to the planks.