Poor services and customer care

Hi, I'm writing on behalf of my wife. My wife was given a grant by the mine and automatically pay directly to the supplier. The grant was to boost her banking business as an SMME. We order bakery combo to the value of R149 000 excluding vat and delivery. They confirm payment was received and will update us when all the equipment is available for collection. It's over (24/05/22) 2 months now and when we do enquiry they will tell us 2 items are still being manufactured then around June they told us one of the employees who was working with our order has resigned we must start over but we gave them the order number and proof of payment then they will tell us to give them 5 minutes they will come back to us every week since payment was made same story over and over. We lost most customers and business because of them we can't even do anything. Last month we asked for refund but they were very rude. Here is the address for them 229 Court St, Pretoria West. Pretoria, 0183 contact number ***. We appreciate you hard work Hello Peter.

Kindest regard KC Barnard ***