PD
Phillip D
1 reviews | Active since Nov 2013
28 Jun 2019, 12:19
You’ll wait for hours!
Be prepared to wait well over an hour before they even look at your car.....I’ve been here at Durban branch for an hour and twenty minutes and I’m still waiting for someone to look at my car.
Helpful (0)
Replies (4)0
Replies (4)
Webuycars.co.za's replyOfficial
28 Jun 2019, 12:48Hi Phillip,
I humbly apologize for the long wait and disappointment. Our buying manager will look into this immediately.
Kind Regards
I humbly apologize for the long wait and disappointment. Our buying manager will look into this immediately.
Kind Regards
Webuycars.co.za's reply28 Jun 2019, 12:48
Official
Hi Phillip,
I humbly apologize for the long wait and disappointment. Our buying manager will look into this immediately.
Kind Regards
I humbly apologize for the long wait and disappointment. Our buying manager will look into this immediately.
Kind Regards
PD
Phillip D's updateReviewer Update
28 Jun 2019, 15:48When I eventually got served, Ashish was very pleasant and helpful.
It’s such a pity that the front desk staff don’t seem to care if you sit around for hours.
It’s such a pity that the front desk staff don’t seem to care if you sit around for hours.
PD
Phillip D's update28 Jun 2019, 15:48
Reviewer Update
When I eventually got served, Ashish was very pleasant and helpful.
It’s such a pity that the front desk staff don’t seem to care if you sit around for hours.
It’s such a pity that the front desk staff don’t seem to care if you sit around for hours.
Webuycars.co.za's replyOfficial
28 Jun 2019, 16:01Hi Phillip,
I once again apologize for the lack of customer service you have experienced. I can assure you that our management team will investigate the situation and rectify the situation.
Kind Regards
I once again apologize for the lack of customer service you have experienced. I can assure you that our management team will investigate the situation and rectify the situation.
Kind Regards
Webuycars.co.za's reply28 Jun 2019, 16:01
Official
Hi Phillip,
I once again apologize for the lack of customer service you have experienced. I can assure you that our management team will investigate the situation and rectify the situation.
Kind Regards
I once again apologize for the lack of customer service you have experienced. I can assure you that our management team will investigate the situation and rectify the situation.
Kind Regards
PD
Phillip D's updateReviewer Update
02 Jul 2019, 09:45I received an email from one of the Directors on Saturday (now there’s a pleasant surprise).
Extremely apologetic and clearly unhappy that a small selection of staff are damaging WeBuyCars good intentions.
I am now going to buy a car from them so let’s see how it goes.
Extremely apologetic and clearly unhappy that a small selection of staff are damaging WeBuyCars good intentions.
I am now going to buy a car from them so let’s see how it goes.
PD
Phillip D's update02 Jul 2019, 09:45
Reviewer Update
I received an email from one of the Directors on Saturday (now there’s a pleasant surprise).
Extremely apologetic and clearly unhappy that a small selection of staff are damaging WeBuyCars good intentions.
I am now going to buy a car from them so let’s see how it goes.
Extremely apologetic and clearly unhappy that a small selection of staff are damaging WeBuyCars good intentions.
I am now going to buy a car from them so let’s see how it goes.