NM
Nkosingiphile M

1 reviews | Active since Nov 2021

18 Nov 2021, 15:44

Yes

I have had a bad experience with webuycars. It's not even 3 months that I bought a car from them and upon purchase I had informed them that when I was checking it the stereo had issues and the number plate light was not there. There were other issues which I picked up that it had problems with brakes and shocks. I am very disappointed and I am asking myself how did this vehicle even pass the COR test. Now they refusing to assist me they saying it's a wear and tare issues. I the sales representative was so not honest from the word go with the sale and worse of all they even told me to come pick up my number plate and license disc when I drove all the way to them they couldn't find it. I had to come back another day.

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply18 Nov 2021, 15:45
Official
Good Day Thank you for bringing your concern to our attention. This matter has been investigated and feedback has been provided to you accordingly via email. We regard this matter as closed. Please feel free to lodge your complaint with the Motor Industry Ombudsman, they are an independent body rendering their service free of charge. We Buy Cars will honor their recommendations accordingly. Best regards We Buy Cars