WOULD RATE ZERO

Very very bad experience !!!!

Bought a dekra gold car at webuycars in July, there was an engine warning light on and they cleared it as the warehouse saying it was a low battery. When we went to do the roadworthy only 2 weeks after it failed by 3 things: wiring, torn front seats and a fault on the steering column. We did notify the rep and said we had already fixed the seats, he said to bring the car back they will fix the rest and there would be a possible refund for the seats as it was a roadworthy relevant problem and we had bought a Gold car. Since then the car has been standing at webuycars (7 weeks now) and we don't get any updates on the car. We have opened a case to cancel and refund the cars' amount (5 weeks now) and also no updates from them. This past week when I phone in for updates conveniently the case worker, supervisor, manager and team leaders are not available and they can't give me any updates on the case !!!

We have bought multiple vehicles from them in the past few years but this experience was by far the absolute worst and I will never buy from them again !!