LA
Lizaan A

1 reviews | Active since Apr 2020

08 Dec 2023, 11:35

Would not reccomend WeBuyCars to anyone!!

We bought a car at the Richmond, Cape Town branch on the 8th of July 2023, they told my husband that we should only take the car for a major service that's it and we did this on the 19th of June as they were fully booked the week before, we had to buy parts since the car came not knowing that the car won't even last a month, We Buy Cars say they do not do warranty for old model cars, so why sell old model cars? The car has been a total nightmare and we never enjoyed the car as a family, it's been standing for the last 5 months, even after doing the diagnosis and buying parts the car still does not want to start, we could not even renew the car lisense as it cannot drive any where...total waste of money and time, the car cost us money and we cannot even use it, I would not want to deal with WeBuyCars again when buying a vechile and would not recommend them to anyone

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Replies (4)
LA
Lizaan A's update08 Dec 2023, 12:09
Reviewer Update
Typo: "we bought the car on the 8th of June 2023."
Webuycars.co.za
Webuycars.co.za's reply08 Dec 2023, 13:59
Official
Good day,

It's unfortunate to hear this. We would like to get more information regarding your experience.
Would you please complete our Customer Care form here: www.webuycars.co.za/customer-care in order for us to do so?
LA
Lizaan A's update08 Dec 2023, 15:21
Reviewer Update
I have logded the complaint on www.webuycars.co.za/customer-care

Will someone get back to me please, the lisense expired in August 2023 but that car did not work prior the expiry date, so we did not renew it and you can check the mileage from the date we purchased the car till now.

The car has really been standing like an ornament for the past months and we did not expect this to happen so quick, did not even last a full month.
Webuycars.co.za
Webuycars.co.za's reply09 Dec 2023, 10:54
Official
Dear Lizaan

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards