WORST SERVICE EVER

THEY ARE THE WORST CAR DEALERS I HAVE EVER HAD TO DEAL WITH WHEN BUYING A CAR. I PURCHASED A CAR ONLINE BY ONE OF WEBUYCARS BRANCH ONLINE AND I PAID IT UP IN FULL. I THEN TRAVELLED FROM CAPE TOWN TO DURBAN TO COLLECT IT AS WE DISCUSSED WITH THE SALESPERSON OVER THE PHONE. WHEN I RECEIVED THE VEHICLE IT HAD A GEAR PROBLEM WHILE I WAS JUST FEW METRES AWAY FROM THEIR WAREHOUSE AS I WAS ABOUT TO TAKE THE VEHICLE HOME. I CONTACTED THE SALESPERSON(LINDELANI NGONGOMA) VIA VIDEO CALL SO THAT HE CAN SEE THE PROBLEM, HE THEN CAME TO ME WITH ONE OF THEIR MECHANICS AND WE TOOK THE CAR BACK THE WAREHOUSE WHERE THEY TRIED TO GET IT FIXED. I IMMEDIATELY DECIDED THAT I WANT TO CANCEL THE DEAL AS I WASNT HAPPY WITH THE CONDITION THE VEHICLE AND THE SALESPERSON INFORMED THAT THE BRANCH MANAGER IS REFUSING TO CANCEL THE DEAL AS THEY CLAIMED THAT THEIR MECHANIC HAS FIXED THE GEAR LEVER. THE SALESPERSON THEN SUGGESTED THAT I SHOULD LOG A CONCERN ON WEBUYCARS.CO.ZA WHERE A CUSTOMER CARE AGENT WILL BE ASSIGNED TO THE CASE TO DEAL WITH THIS SITUATION. I THEN LEFT THE BAKKIE THERE AND AFTER FEW DAYS I WAS EMAILED BY A CUSTOMER CARE AGENT(CHANDRE ROSSOUW) WHO SEEM NOT TO KNOW WHAT IS GOING ON WITH THE CASE THAT HE IS ASSIGNED. AS OF TODAY I HAVE NOT RECEIVED ANY INFORMATION REGARDING THIS SITUATION AND I JUST WANT MY MONEY THAT I PAID AND I DONT WANT ANY VEHICLE FROM THEM AND WILL NEVER BUY ANYTHING FROM. LAST WEEK I MADE ANOTHER CONCERN ON THEIR WEBSITE, I WAS JUST ISSUED A REFERENCE NUMBER AND PROMISED TO BE CONTACTED WITHIN 48-72 HOURS BUT ITS BEEN MORE THAT A WEEK WITH CONTACT. THIS IS THE WORST SERVICE PROVIDER EVER.........