Worst service ever

I bought a car from webuycars Lansdowne they told me everything is fine with the car except for the air-conditioning of which i had no problem with...the car was delivered to bloem on the 18th August 2026 and on the 19 i went to collect it...after i signed the last pappers that was required it was time for the inspection of the vehicle...i noticed the bonnet does not open...the sales guy made a note of it and phones the guys from webuycars Lansdowne...after many failed attempts to fix it we had a verbal agreement that they would fix it as it was already around 6...i was to get a quote in the morning of the 20th August from an accredited dealership and forward it to them...i did all of that...yet here i stil am...i can not even take a photo of the bonnet for insurance purposes and this micey mouse company stil gives me the run around...its either they in a meeting or they waiting for the manager...and they do not know what is means to give feedback