Worst service ever.

The worst experience and service I have ever received. Since I bought the vehicle all customer service went out the door. You pay an x amount for on the road fees and also lisense and registration. Since then I waited for months to get m lisence disc and kept on mailing them to ask. No one wil reply my mails. At the end of the dag I went to the lisence offices myself to get the disc. When I got in front I needed papers and this is after I asked the what do I need to take to the lisence office. Again we buy cars dod not reply my mails. I phoned again to beg for the mail with the papers. I got all the papers and went again. When I got there they said they cannot give me the disc because the vehicle is not on the road. I mailed those no service we buy cars and told them my issue. Again they said I can just go an do it myself. I am sorry why am I paying them for a service I do myself afterwards anyway. I feel a 1 star rating is still to high for these guys. As I'm writing this the issue is still not resolved and this is after 4months. Useless never had such bad service ever.