Worst service at the caravans

We have been to the dome 3 times in a week and received the most horrible service at the caravan section, the men there REALLY do not want to make a sale and they are so laid back, don't know their product and are down right clueless. The consultant said "I looked under the bed, there is no tent it might have been ****** as it has been here for a while or maybe we did not get it." Look if I were your boss, some serious changes need to be made to all 3 of your attitudes and your product knowledge. We will not be going back to you and give your our business.