AN
Andrie N

1 reviews | Active since Feb 2018

04 Sept 2023, 19:55

WORST HORRIBLE TERRIBLE SERVICE EVER AT WEBUYCARS - THE DOME!!!!!!

I am really extremely desperate at this point because I have cancelled by contract for purchasing a car from Webuycars the dome. And this whole charade has been going on for over a month now... First I spoke to Dawie, who is Scott's (the sales person) boss or something - after about 2 weeks of phoning him like 3 times a day (BECAUSE HE SAYS THAT HE WILL PHONE BACK...BUT NEVER DOES!!!!) He told me that Kayla Manuel is the one doing the cancellation. Okay, some positive progress but when I want to talk to Kayla SHE IS NEVER AT THE OFFICE!!!! I am really truly GATVOL because I already have another car that I want to buy at Mahindra Pretoria North (THEY HAVE THE BEST SERVICE EVER!!) BUT now I can't continue because these f@#$-ing people are holding me back and not getting a move on. I WILL NEVER EVER RECOMMEND ANYONE TO BUY ANY CAR FROM THEM. THEIR SERVICE SUCKS and THEY **** TO ME FROM THE VERY BEGINNING.

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply05 Sept 2023, 08:28
Official
Dear Andrie

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards