WORST EXPERIENCE I have ever had with a second-hand car company

WORST EXPERIENCE I have ever had with a second-hand car company. We are in week 5 of being ignored and with numerous promises that failed to materialise. Stay away! An associate of mine bought a car on the 15 November, transferred the full price and took delivery. Three days later the car left him stranded in Midrand with a mechanical failure and smoke coming from the engine. (17th November) Phoned WebuyCards who told him they cannot help; he have to arrange to have it towed at his cost to the WebuyCars Midstream, “it will be refunded”. Its now 22 of December – 5 WEEKS LATER and my associate is still without a vehicle and neither has we received the money back to look for another car. Neither has the towing cost been refunded – numerous promises but no action.

It of no use to contact the dealer agents that handled the sale – every time more excises and promises (Yul and Kagiso at The Dome), nor does *** honour their claim of getting back to you in 24 hours, in fact THEY DON’T RESPOND AT ALL.

Asked for the CEO’s contact details – they refused and just make more promises.