1 reviews | Active since Aug 2023
WORST DEALERSHIP
WORST DEALERSHIP EVER!!!!!!!!!!!!!!!!! They are the worst people to buy a car from. Yes we are aware that we buying second hand cars. but with low mileage complete service history you would think it is worth the buy. So i was gifted a car by my aunty - she had purchased teh vehicle at their JHB Branch in May 2023 and the vehicle was brought down from we guys car on a carriage a week after the deal was completed. I drove the car the 1st day it stalled without warning so we switched off and started. Next day we had the same issue but intermittently. Less than a week after getting car we sent it back to the PMB Branch , they got into contact with their JHB branch and decided to get there ,mechanics to check and repair the vehicle apparently it was a loose wire, then the vehicle came back to me, the problem was still there - less than a week we sent the car back, car came back they said no issues. Problem is still there, Then we said this is it we can't go on like this because we getting stuck any where, as a female i cannot have a vehicle get stuck out of the blue. So we sent it back requesting a refund, opened up a concern number etc, bare in mind we were not able to use this car anywhere far infact we hardly had the time to use the car. This car didnt even get registered at licensing on my name because i never had the car. And then they come back to say that they are not able to process the refund and that the car has been sorted it is now the key that was the problem and that we should trust them and come and fetch the car. So my husband went to fetch the car and they advised him that the car was not repaired and is waiting for the deal to be cancelled. What a run around from MAY TILL TODAY 25/08/2023. I am not sure whether they are looking at my aunt and i as females that they can take for a ride. No one should ever consider buying a car from we buy cars as they buy peoples broken cars and sell them at higher prices and lie that there is no issues with the car. We also found invoices from previuos mechanics in the cubby of the vehicle that the car switching off intermittently - fault could not be found. I hope that we can get some sort of way forward as this is ridiculous.
WE WANT A REFUND END OF STORY!!!!!!!!!!!!!!!!!! IF WE BUY CARS WASTES THEIR MONEY ON BUYING JUNK SECOND HAND CARS AND SELL IT TO CUSTOMERS AT HIGHER PRICES THEN THEY ARE COMPLETE ROGUES. I WILL MAKE SURE NOT TO LEAVE THIS MATTER UNTIL IT IS RESOLVED.
WE WANT A REFUND END OF STORY!!!!!!!!!!!!!!!!!! IF WE BUY CARS WASTES THEIR MONEY ON BUYING JUNK SECOND HAND CARS AND SELL IT TO CUSTOMERS AT HIGHER PRICES THEN THEY ARE COMPLETE ROGUES. I WILL MAKE SURE NOT TO LEAVE THIS MATTER UNTIL IT IS RESOLVED.
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
How many weeks does it take for you people to look into a matter that is as simple as mine before you actually make an attempt to resolve the problem?
We need you people to pull your finger out and get this resolved. You guys are big rogues!!!!
Sitting with the car and our money yet you don't want to refund us when we never used the car. I think we need to start charging you people for all the travel expenses we incurred over the months because we don't have a car. And we now need to sue url since you cannot sort out anything, even after writing up about url on this platform.
How many weeks does it take for you people to look into a matter that is as simple as mine before you actually make an attempt to resolve the problem?
We need you people to pull your finger out and get this resolved. You guys are big rogues!!!!
Sitting with the car and our money yet you don't want to refund us when we never used the car. I think we need to start charging you people for all the travel expenses we incurred over the months because we don't have a car. And we now need to sue url since you cannot sort out anything, even after writing up about url on this platform.
