TD
Teakay D

1 reviews | Active since Apr 2023

30 Nov 2023, 07:39

Worst Customer Service

From day 1 my experience with the company was horrible, I'm now waiting for a refund that was promised to me 72 hours ago but still nothing. The communication is very, at this moment I'm so livid and going to complain to the ombudsman as well as all the social media platforms about We Buy Cars. If I don't get my money today I will take this matter further.

0
Replies (3)
Webuycars.co.za
Webuycars.co.za's reply30 Nov 2023, 08:27
Official
Dear Teakay

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
TD
Teakay D's update30 Nov 2023, 09:16
Reviewer Update
If I don't get my refund today I will make sure that you guys trend and not forgetting taking the matter further, you guys have taken advantage of my kindness towards your horrible service.
TD
Teakay D's update30 Nov 2023, 14:19
Reviewer Update
Hours later still no feedback