1 reviews | Active since Nov 2023
Worst car dealership
We purchased a group B aunto vehicle cash from WeBuyCard Riverhorsevalley. Next day using the vehicle, the gears started giving us problems, over the weekend, numerous times we got stuck on the road/roadside with this vehicles not going into gear. We were told by the manager at the branch we cannot return this vehicle as it's a group B and a cash deal. Mind you, the dekra report does not declare gearbox issues neither dies the diagnostics report. We were not aware of this issue with this vehicle. We contacted the branch and reported the matter and asked for another vehicle or refund. We were told to log a case and wait for our 1st contact to call us. Later that day we got stuck again on the roadside and was told by the contact center we have to wait 48 hours for someone to contact us and there's nothing they can do. We are now left with a vehicle that's not operational. No one has even responded to our complaint or case.
Worst car dealership ever.
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
