Worst car buying experience ever.

I recently bought my first car, from We Buy Cars - The Dome. It was a nightmare experience since day one. We got there around 17:00 and stood there wondering while the workers were talking amongst themselves like we have all the time in the world while they knew we still had 300+km to drive home, we only left at about 19:00. When you are there the people are still not very helpful but at least they are friendly. When you leave the premises you are a big fat zero to them. When you call they simply just do not answer their phones or call you back, in stead they eventually tell you to rather send a whatsapp and when you do they still take very long to answer. When they answer the comunnication is not at all helpful, they give you short meaningless answers and make you feel like a complete idiot for not understanding in stead of just explaining things. When I got frustrated because I can't reach them they often had the audacity to tell me it was because they were "busy with clients". Am I not also a client?? Everything from start to finish has been extremely unpleasent. Buying my first car was not at all the experience I had hoped for it to be, it has been I time I would rather like to forget. I will never do business with We Buy Cars again and I definitely will not recommend them to anyone I know. I hope someone pays notice of my comments and implements the necessary changes so that no one else has a similar experience as me. - A very unsatisfied customer.

P.S. I paid to have the car reserved on Friday 31 October 2025, I was only able to fetch the car on Saturday 8 November 2025. Today is Saturday 15 November 2025, and I still do not have the NaTIS papers, nor do I have an idea when I will get it, there is zero communication. I am driving around in a car that is not on my name and I also have no idea when I am going to be able to put it on my name.