RV
Robert V

1 reviews | Active since Feb 2025

11 Feb 2025, 10:45

Worst buy and experience ever! WeBuyCars

I bought a car from WEBUYCARS and all we have had is issues with it. As we have never had a Mahidra before you typically think that is how the car should perform but after a few months of driving it it started overheating and then the aircon stopped working, and then it started loosing power, and this from a car that apparently hot a gold report from Dekra. When contacting them, they asked us to get it evaluated, which we did. We sent it through to them and then got bombarded with legal documentation and telling us they will not be held liable for any repairs. Think very carefully before buying from them, chances are you might have the same issue. WeBuyCar, you have lost my respect and my business. I will make a point of warning people not to buy from you.

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Replies (3)
Webuycars.co.za
Webuycars.co.za's reply11 Feb 2025, 11:30
Official
Dear Robert,

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
RV
Robert V's update15 Feb 2025, 11:56
Reviewer Update
Up until now, I still haven't received any feedback from them. Not even a call or email. It's all just saving face, and no real action from them. They say they will investigate but if this was a proper company that actually cares about what they sell to consumers and actually want return business they would have after service.
Webuycars.co.za
Webuycars.co.za's reply15 Feb 2025, 12:33
Official
Hello Robert,

We apologize, we have reached out to our customer care team again to ensure you are contacted as soon as possible.