sM
simon M

1 reviews | Active since Nov 2013

13 May 2024, 09:01

WORSE SERVICE

I bought a car cash and the salesman started to be open and transparent and when I paid the full amount and Christiaan, advised that the cash car they dont service the car and I requested that the registration documents sent to Germiston branch and promised he will organise and last week Saturday I called him in the morning with no luck and I have to drive to Centurion and when I get there I was told registration documents were sent to Germiston. Ihad to drive 2 hours to Centurion and back instead of going to Germiston branch which is 5mins from my house. When I get to Germiston I was told that I need to go and register the car myself as I didnt give Christiaan consent for him to register the car which he didnt bother to ask me as I know with We Buy Cars you pay a fee in order for them to assist with those documents and this is the 4th car buying from them but this is WORSE SERVICE EVER, I AM NOT SURE WHETHER I BOUGHT THE CAR CASH SO FOR HIM IT WAS NOT WORTH IT TO DO PROPER JOB. NOW I NEED TO GO AND GET ROADWORTHY CERTIFICATE AND REGISTER MY CAR WITH LICENSE DEPT THIS IS SHOCKING, Regards Simon ***

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Replies (2)
Webuycars.co.za
Webuycars.co.za's reply13 May 2024, 10:07
Official
Dear Simon

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
sM
simon M's update13 May 2024, 10:13
Reviewer Update
Thank you and as we speak I am busy with roadworthy test had to pay R720 and afterwards will still need to go to traffic department, which should have been prevented