SN
Sibongo N

1 reviews | Active since Feb 2025

05 Feb 2025, 16:48

WORLDS HORRIBLE SERVICE EVER

Service is just horrible, sales was smooth no issues there sales guy went over board to make sure everything was smooth. Only issue is after sales. Car broke down second day i had to call a tow truck. Issue picked up was oil not circulating on the engine and car was misfiring RMI check up revealed. This was not brought to my attention. Fair enough first contact i was asked to send the quote. Issue started there. After quote sent i had to beg and plea for an update and i would maybe get an update after 4 days if im lucky. On the quote im only approved for parts and i have to pay labour. Still after accepting that i dont get any updates or contract sent to me. When you call in you are given an excuse as to why you cant speak with the person working on your case, either she is on lunch or other made up reason.

on the 9th of february 2025 im a month full without a car which i only drove 1 day. Ive been sending mails for the past 3 days and still wont get a response. Services are horrible but this one takes the crown. Incident 83129 is still not resolved even to this day. Amarah the agent is still no where to be found not even mail to say we busy with this just simple ignore and a laugh when ever my mails are recieved.

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Replies (3)
Webuycars.co.za
Webuycars.co.za's reply06 Feb 2025, 09:50
Official
Dear Sibongo,

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
SN
Sibongo N's update14 Feb 2025, 11:12
Reviewer Update
How far are you with investigating the matter?
SN
Sibongo N's update14 Feb 2025, 11:13
Reviewer Update
I sent through another complaining email as im still not assisted and being taken for a joke.