Whites only service no black people service

I am requesting urgent intervention regarding a GWM bakkie purchased on 15 December 2025. From the date of delivery I have identified the issues listed below, reported them to the dealership, and unfortunately I have not received meaningful assistance or permanent resolution.

The following defects and concerns require immediate attention:

New scratches on the bodywork – These scratches were not present during viewing. Ethan (sales consultant) confirmed that they developed after viewing and committed that they would be repaired.

Broken radio aerial – The aerial is broken at the top and needs replacement.

Tyre pressure sensor failure – All four tyre pressure sensors are not working, and the dashboard warning remains on.

Brake noise – There is significant noise from the brake pads and discs when braking, which raises safety concerns.

Tailgate not opening – The tailgate is faulty and requires repair.

Licensing / disc blocking due to GWM registration fees – My other vehicle’s licence disc has been blocked due to an outstanding GWM registration/licensing fee of R1,380. I have been placed on a 21-day grace period and will be liable for fines thereafter. I require the dealership to urgently settle this matter and arrange printing of my disc on the day payment is made (FS13CTGP).

I purchased this vehicle in good faith and expect it to be in proper working and cosmetic condition, and compliant with licensing requirements. These issues are causing unnecessary inconvenience, safety concerns, and additional costs.

In terms of the Consumer Protection Act, the vehicle should be of acceptable quality, free of defects, and fit for purpose. I therefore request:

Written confirmation of when each defect will be repaired.

Immediate resolution of the blocked licence disc and licensing fee.

A clear turnaround time for all outstanding repairs and administrative matters.

Please treat this as urgent and provide a written response within 3 working days, together with confirmed booking dates or actions.

Thank you for your cooperation. I look forward to your prompt resolution.

Kind regards,