MD
Marius D

1 reviews | Active since Apr 2021

24 Apr 2021, 22:20

We*****yourMoney

Hello everyone it's 10 in the evening and I am looking at my Nissan 2013 Juke that I am busy repairing still that I got from Webuycars or We*****Cars or We*****Money but I have not decided on that one yet! The day I collected my car after a R14000 service/ repair. I still noticed a ****led noise but figured it's nothing more than a broken exhaust pipe rubber that's broken or unhooked. I did notify the company and I was put at ease because I will be back there within 7 day's to collect my plate and disc. Too keep it short after 2 weeks still with no papers nor plate and the car not on my name yet. I discovered the noise was due to broken ball joints. I was told to follow the complaints link on the site only to be told after 3 days with no car again they cannot help me the report they got from one of their service centers was i finished my rear brakes and the ball joints that are faulty is on me to fix because it's like consumables. So in 2 weeks less than 400 kilos driving I did only finished my brakes but also broken the cars ball joints. I don't trust them and you the readers should not.

0
Replies (3)
Webuycars.co.za
Webuycars.co.za's reply26 Apr 2021, 07:36
Official
Thank you for making us aware of your experience with us. Your query is being investigated through our centralised customer care system. We will provide you with feedback as soon as possible. Regards 
Webuycars.co.za
Webuycars.co.za's reply26 Apr 2021, 10:15
Official
Good Day

Thank you for bringing your concern to our attention. This matter has been investigated and feedback has been provided to you accordingly via email.

We regard this matter as closed. Please feel free to lodge your complaint with the Motor Industry Ombudsman, they are an independent body rendering their service free of charge. We Buy Cars will honor their recommendations accordingly. 

Best regards 
We Buy Cars

MD
Marius D's update26 Apr 2021, 11:53
Reviewer Update
Hello webuycars thank you for the update on HelloPeter. And also thank you for informing me that the request I opened was seen as closed and sorted I was under the impression someone would still have contacted me but I will gladly use your advice thank you