TP
Tinus P

1 reviews | Active since Jul 2012

11 Dec 2022, 17:55

Weekend fun trumps potential clients

On Saturday I saw a motorcycle on your site. Wanted to go and buy it, and saw that you are open till 3pm. We got there just before closing, walked in and browsed a bit. No one to attend to in sight, after a few minutes we walked to an employee and asked. She direct us to info. When we got there the sales persons on their mopeds was more interested in the rest of the weekend than attending to us. When we were eventually noticed we were told to come back the next day. I stay over and hour away, and was told there is no way to assist us. Even though other people were still signing contract, getting finance and so. So I guess the fact that we only wanted a R10900 bike is not enough to do any service. So Thanks for nothing and since this experience I will not consider buying the bike or the bakkie I need from We Buy Cars.

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Replies (2)
Webuycars.co.za
Webuycars.co.za's reply12 Dec 2022, 11:45
Official
Dear Tinus,

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
Webuycars.co.za
Webuycars.co.za's reply17 Dec 2022, 14:41
Official
Good Day,

This matter has been investigated and feedback has been provided to you accordingly via email.

We regard this matter as closed.

Regards