TB
Tembizulu B

1 reviews | Active since May 2025

18 Dec 2025, 14:34

Webuyscars punishment?

If only i could leave we buy cars in peace i would. After mak8ng the unrewarded effort of bringing the car to webuy cars silver lakes and communicating accordingly and notifying you what i have done , and received no acknowledgement, I am greeted by yet another setback

I was ready to go and collect the car and proceed to a family crisis. I recieve that. When i say 8 am coming to collect the vehicle as is 2 minutes after i recieve a call that some strings have bern pulled. Is it the proffessional way of punishing clients. I bought the car in good faith. Now i am the only one feeling the pinch. Is the escalation yielding no fruit i have to wait again and hope that the car will be cleared by end of day tommorrow. If it is not, then what. May someone please call me l, besides the same silverlakes crew who appear to punish me or cover for each other.

I had requested the documentation prepared and sent with the vehicle so i have proof that which department there said they could do it january.

You are doing a good job as webuycars. Care free what befalls me yet i did my part and paid for the car as required. Now we buy cars appears to prioritize other things.

What am i supposed to do with all this fruitless travelling at own expense. The fact that we buy cars has no answer to that says a lot I write Midstream on the Branch since they responded and also in tge hope that they distance themselves from what Silverlakes is doing to me

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply08 Jan 2026, 09:46
Official
Hello Tembizulu,

Thank you for bringing this to our attention. We truly apologise for the negative experience you’ve had, and we understand your frustration.

We are currently looking into the matter and will get back to you with an update as soon as possible.