Webuycars:My experience

The experience we had from the branch in centurion is by far the worst I’ve had to go through in my experience with cars, dealerships and those who fix car.

My Dad & I, we bought a car at this branch which took forever(month and half) to finalize dealing with different people and mangers every encounter, also a Salesman who almost never returns calls or emails or sms.

Long story short.... we finally got a car(July) which we later(weeks after) had to replace a battery, which we discovered it wasn’t the original battery of the car and also it was too small for the car. Okay fine, we bought a new battery and let it slide, few weeks later in August, the car broke down. Told dealer to collect the car and check it then repair it(September) which took long.

While the car was away we were still paying full installments but at the same time no courtesy car.

We are in December now as I type this complaint. 30th November 2018 got a call that the car is ready they will just wash it today then we can collect it on the 1st December 2018 it will be ready for us.

1st glance of it, it’s dirty wheels still have oil finger prints, windows and etc. Car doesn’t start but switches on, when we opened the bonnet we discovered that the battery they installed is an old battered battery and not the new one we installed before it went on breakdown. If they can swap batteries around what more on things we customers can’t see. Guess what, the manger offered to strip one from another polo and install it for us on our car, I mean obviously this thing is a norm for them.

So an hour later they rock up with a battery, and car starts, we hope and pray it lasts and repairs done are reliable.

We Buy Cars: The Car Supermarket

We got home with the car, parked It in The garage. When we wanted to start it the following day, it didn’t want to start just the dash board was on, 10min later wasn’t switching on at all. This is why we sent back the car in the first place so that means to me nothing was done to rectify the issue reported.

So, please help us and take the car back and return our money we’ve paid this far if you can’t fix it.