1 reviews | Active since Oct 2010
WEBUYCARS-WORST EXPERIENCE OF MY LIFE!
Stay away from Webuycars.....all good when you sign the dotted line but when that vehicle breaks down within 4 months of the 6 month warranty, you will beg and plead but will fall on deaf ears at branch level and head office. They delay the cancelation so much that your next installment to the finance company comes off you bank account and for that too you have to beg and plead for the refund...which I don't have a hint of when it van be expected.to be back in bank account! Because they don't communicate!! It has been the most frustrating 6 weeks of my life...my hijacking was a walk in the park compared to the frustration and stress levels I had dealing with them. DO NOT buy from them....if your car under finance breaks down you will be stranded, you will loose other vehicles you apply for at other car dealers cause they take their sweet time to cancel the deal and settle the finance...ask me...it's been an ongoing battle for 6 weeks....you can phone you can email....nobody gets back to you...oh...and your concern (my ***) you have to log on their website cause they cant face the music, the robots must do the job....yeah, that means nothing....still got me nowhere....woman living alone 6km from town, stranded for 6 weeks with no transport...Webuycars owes me a refund...and inwant that money back....I paid for 2 months for a car I did not have the privilegeof driving! Car broke down 31 Jan 2024...car was only collected 21 Feb-2024....05 Mar-2024 they have not settled the finance....see why you can't buy another car while you wait for them? Quick to take the money but they just don't care about you after that. Why would want to support a company like that? Stay away from them! Oh and Webuycars. .don't even bother with your generic apology that will.come as a reply to this message....look at my review dated 28 Feb.....got the generic apology but no action....see what i mean about their customer service...
From a very patient, which had now un out, but HIGHLY dissatisfied, HIGHLY frustrated woman you are underestimating and taking advantage of.
