JB
Jerome B

1 reviews | Active since Jan 2018

10 Nov 2025, 14:16

WeBuyCars Using Holding On To "Refundable" Auction Registration Fees For An Unreasonably Long Period

I had to pay R4000 refundable registration fee in order to take part in the auction. Brilliant no problem. However, when I decided to call it a day I asked for my refund, the drama started. It took them a number of days to come back to me. They wanted ID, proof of banking and snaps from my WBC profile. After doing all of this, there is still no indication of when (if ever) I will actually receive my refund. It has been over two weeks. WeBuyCars must be making a fortune on the interest from other people's money that they delay refunding. Obviously, I have no intention of making use of their services

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply11 Nov 2025, 07:55
Official
Hello Jerome,

Thank you for bringing this to our attention. We truly apologise for the negative experience you’ve had, and we understand your frustration.

We are currently looking into the matter and will get back to you with an update as soon as possible.