RF
Rob F

1 reviews | Active since Mar 2009

15 Apr 2024, 15:00

Webuycars The Dome wasted our time and petrol due to false advertising

This review is about the Dome branch of Webuycars. They advertised 2 mobility scooters for sale as category A. There was no defct listed and an online enquiry said the vehicles were available. I sent my kids to go and test drive and purchase one of the scooters for me. They could not find the scooters and battled to find someone to assist them. They were told that the one had gearbox problems and the other one was also not working. They could not find the scooters and told my kids "Sorry you drove so far to come through but they are not available." It was a pathetic excuse for a 100km round trip and we were shocked at the lack of professionalism. They should have at least offered to reimburse the petrol for wasting our time.

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply15 Apr 2024, 15:13
Official
Dear Rob

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards