Webuycars!!! THE BIGGEST ****MERS EVER!!

On the 8th of August I bought & payed CASH for a Volvo from @WeBuyCars_SA Germiston branch. They gave me a Dekra report, which I assumed was complete or, rather, had a carefully compiled report for a thoroughly evaluated car.

I took the car to a mechanic to have it repainted & repaired some of the damages that had been listed on the Dekra report. A week later I went to collect my car from the mechanic, but to my dismay the car started overheating. I immediately reported this to my sales guy…

Sechaba (sales guy) then escalated the issue to his manager, Margo, who insisted that I bring the car to Germiston which I refused due to the car overheating. It took them 3days to organise a tow truck after I ubered to them several times

AE advised that the thermostat had to be replaced (an issue not listed in the report). After the replacement, they then realised that the issue is the petrol/electric pump (another issue not listed on the Dekra report). A quotation of R10587 was then sent to their head office

It took them two weeks to look into this quotation. I went to the branch several times, AGAIN, to try & get this matter quickly resolved & I was advised that the issue had been escalated & they are awaiting the head offices respo

In the interim, the managers insisted that I worry nt as the outcome would either be a full refund + the extra expenses I incurred (with receipts) or they’d replace the vehicle I purchased with a car on the floor. I then took it upon myself to liaise directly with the head office

I then receive feedback from the head office yesterday. I’m still trying to pick my jaw up from the floor cause they say I have to fix the petrol pump with no option to cancel the car purchase or get a refund. They claim that they are not liable due to it being a second hand car

Imagine having bought a car and I have only driven it to the mechanic ONLY. I am beyond frustrated cause it’s been month of being sent from pillar to post without recourse. I JUST WANT MY MONEY BACK OR THEY SHOULD FIX ISSUES THEY DIDN’T DISCLOSE.

The worst part is that if they take the car back, they’ll sell it at a higher price, ***gy backing off of the money I spent to fix the car’s issues and replenish the car’s aesthetic.

Can you people stop playing in my face. I didn’t go ***** the money I used to buy that car