AE
Alida E

1 reviews | Active since Jun 2025

11 Jun 2025, 16:05

WeBuyCars the biggest **** artists

The absolute worst experience I've ever had buying a car. They sold me a defective vehicle that had a PLATINUM DEKRA rating. Subsequently the engine ceased and after allot of struggle (car stood on side of road for a week after breakdown) they confirmed that the sale is canceled. They promised a settlement of MFC finance account and repay my deposit. This was supposed to be concluded within 10 days after canceling. It is now more than 4 weeks later. The MFC contract has still not been settled and canceled and WeBuyCars GEORGE is ignoring all requests. My old car that I sold to them as Deposit has also since been sold by them, so I've been sitting without a car for more than a month. The "Webuycars" car broke down 3 times before the final engine cease. And WeBuyCars just does not care. I am going to my lawyers and the ombudsman but it will not get me anywhere closer to a solution soon. Please please please DO NOT BUY FROM THEM.THEY ARE ****** AND THEIR AFTER SALES SERVICE IS NON-EXISTENT. It seems that when the customer is female, they think you are too stupid. I have all the communication received from the branch manager. Also communication from MFC stating the account is not settled.

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply12 Jun 2025, 07:53
Official
Hello Alida,

Thank you for bringing this to our attention. We truly apologise for the negative experience you’ve had, and we understand your frustration.

We are currently looking into the matter and will get back to you with an update as soon as possible.