HM
Henk M
1 reviews | Active since Dec 2017
04 Apr 2024, 08:40
WeBuyCars terrible service once you paid your are on your own
I bought my vehicle on 31 January2024 at the Richmond branch. To date 4 April 2024 I have not received my number plates. A service for which I am paying. The first temporary plate expired three weeks later. I had to go back and collect a new temporary plate. The plate expired 18 March. I am currently driving with an expired temporary plate.
I have followed up constantly, and was promised that a new plate will be delivered to my office. Nothing no feedback no promises kept, a clear FU to me as a client. I complained to customer care. Same story, we are very sorry, I will get back to you. Nothing further. Once you buy the car you are on your own.
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Replies (1)Webuycars.co.za's replyOfficial
04 Apr 2024, 09:04Dear Henk
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Webuycars.co.za's reply04 Apr 2024, 09:04
Official
Dear Henk
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
