NM
Niekie M

1 reviews | Active since Mar 2014

04 Apr 2024, 14:22

Webuycars suck at after sales service - R2000 license and registration for what??

Bought a car in February, permit has expired now for the second time. The DOme branch is just not sending me my registration document and plates. Call center tells me 2-4 days i'll get a tracking number, logged a complaint, 2 days without a response, Call center number is not even ringing anymore. If I was closer, I would collect it, but i'm living in a different town. They put n a lot of effort to sell you the car, after that there is NO service. Excellent rating selling cars to them, would not recommend buying, as after sales service does not exist. Worst experience ever buying a vehicle.

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Replies (5)
Webuycars.co.za
Webuycars.co.za's reply04 Apr 2024, 14:48
Official
Dear Niekie

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
NM
Niekie M's update04 Apr 2024, 14:57
Reviewer Update
Looking at how many times I have been ignored, I would not count on you getting back to me.
NM
Niekie M's update04 Apr 2024, 14:59
Reviewer Update
After holding for 12 minutes for your support desk to follow up again, and the call was just dropped.
NM
Niekie M's update06 Apr 2024, 09:25
Reviewer Update
Where are you shipping that apparcel to? I live in north west.
NM
Niekie M's update08 Apr 2024, 17:11
Reviewer Update
Webuycars, PLEASE tell me to who you delivered my license plates and registration. I am in BRITS, you delivered to SANDTON. WHAT THE ****??