NM
Niekie M
1 reviews | Active since Mar 2014
04 Apr 2024, 14:22
Webuycars suck at after sales service - R2000 license and registration for what??
Bought a car in February, permit has expired now for the second time. The DOme branch is just not sending me my registration document and plates. Call center tells me 2-4 days i'll get a tracking number, logged a complaint, 2 days without a response, Call center number is not even ringing anymore. If I was closer, I would collect it, but i'm living in a different town. They put n a lot of effort to sell you the car, after that there is NO service. Excellent rating selling cars to them, would not recommend buying, as after sales service does not exist. Worst experience ever buying a vehicle.
Helpful (0)
Replies (5)0
Replies (5)Webuycars.co.za's replyOfficial
04 Apr 2024, 14:48Dear Niekie
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Webuycars.co.za's reply04 Apr 2024, 14:48
Official
Dear Niekie
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
NM
Niekie M's updateReviewer Update
04 Apr 2024, 14:57Looking at how many times I have been ignored, I would not count on you getting back to me.
NM
Niekie M's update04 Apr 2024, 14:57
Reviewer Update
Looking at how many times I have been ignored, I would not count on you getting back to me.
NM
Niekie M's updateReviewer Update
04 Apr 2024, 14:59After holding for 12 minutes for your support desk to follow up again, and the call was just dropped.
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Niekie M's update04 Apr 2024, 14:59
Reviewer Update
After holding for 12 minutes for your support desk to follow up again, and the call was just dropped.
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Niekie M's updateReviewer Update
06 Apr 2024, 09:25Where are you shipping that apparcel to? I live in north west.
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Niekie M's update06 Apr 2024, 09:25
Reviewer Update
Where are you shipping that apparcel to? I live in north west.
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Niekie M's updateReviewer Update
08 Apr 2024, 17:11Webuycars, PLEASE tell me to who you delivered my license plates and registration. I am in BRITS, you delivered to SANDTON. WHAT THE ****??
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Niekie M's update08 Apr 2024, 17:11
Reviewer Update
Webuycars, PLEASE tell me to who you delivered my license plates and registration. I am in BRITS, you delivered to SANDTON. WHAT THE ****??
