Webuycars Springfield prioritise management using vehicles and not customers

I am very disappointed with the service I received at WeBuyCars Springfield. I went there to view a car I was interested in purchasing, but I was told that a manager was currently using the vehicle and that they would get back to me once they had spoken to the manager.

Unfortunately, I never received any feedback or update after that. It is very frustrating as a potential customer to make the effort to visit the branch and then not receive proper communication afterwards. From my experience, it seems like management be holding vehicles for themselves instead of making them available to customers.

This level of service is very unprofessional and disappointing. I expected better communication and transparency.