WeBuyCars South bad service

I bought a 2017 bmw x5 and collected the car on the 25th of October, literally 15 minutes later of me driving down the road, the car didn’t want to engage reverse gear and showed a drivetrain error, I immediately alerted the sales rep and he said I must bring the car back for them to get it fixed. I then took the car back on the 28th of October for them to get it fixed. I kept following up each week for feedback and eventually went to the dealership to complain of the lack of communication. They sent me how much the quote will be to recon the gearbox and they are waiting for approval to go ahead to fix it. A week and a half later, I go to the dealership once again to complain then that’s when they told me they won’t fix the car and they will cancel my finance deal.

I haven’t had a car for about a month now because I have been waiting for them to fix the vehicle I bought. Now they said it will take 8 days to cancel my finance deal, this means now I am unable to purchase another vehicle until they cancel.

I am really disappointed and disheartened by the service I received from WeBuyCars JHB South.