1 reviews | Active since Nov 2016
WeBuyCars Sell *******
My husband bought a bakkie in February 2018 from Webuycars. He paid cash for it and took ownership. When he drove out - say about 4 kms I saw that there was black smoke coming out the exhaust. When I phoned him to tell him he said that the engine keeps stalling. We drove on another 2 kms and it came to a complete stop. This was on a Saturday at about 2:30 p.m. When we called the salesman, he told us that there is nothing he can do as they are closing shortly. I just feel that this is atrocious after sales service. We were left on the side of the road, in a very unsavoury area which was extremely unsafe. We then had to call a tow truck to tow the bakkie home. My husband spent 2 months trying to get it fixed and now some 5 months later it is still not 100%. I just feel that we have been given a raw deal and this is certainly not a service at all from a reputable company. Just for the record - He paid R70 000.00 for the bakkie, which is quite a handsome sum to pay, only to be left stranded on the road 5 kms away from the place where he bought it.
Hi Shireen,
Thank you for making us aware of this situation. Kindly find that we will investigate the matter and revert back with feedback as soon as possible.
Regards,
Hi Shireen,
Thank you for making us aware of this situation. Kindly find that we will investigate the matter and revert back with feedback as soon as possible.
Regards,
Hi Shireen,
Kindly find that we please require more information with regards to the vehicle you purchased in order for us to continue investigating the matter. If you would please be able to send us the vehicle registration details or any of the vehicle information, we would appreciate it.
You are welcome to respond to the previous correspondence from our Branch Manager or post a ‘private reply’ here in order for the vehicle information to stay private.
Regards,
Hi Shireen,
Kindly find that we please require more information with regards to the vehicle you purchased in order for us to continue investigating the matter. If you would please be able to send us the vehicle registration details or any of the vehicle information, we would appreciate it.
You are welcome to respond to the previous correspondence from our Branch Manager or post a ‘private reply’ here in order for the vehicle information to stay private.
Regards,
Hi Shireen,
Thank you so much for the information, we will send it through and revert back with feedback as soon as possible.
Regards,
Hi Shireen,
Thank you so much for the information, we will send it through and revert back with feedback as soon as possible.
Regards,
Hi Shireen,
Thank you for your patience.
Kindly find that upon investigating your situation, we found that you drove the vehicle for 5months without any problems. As you had work done to the vehicle without informing us, unfortunately, we won’t be able to assist you further in this matter.
Regards,
Hi Shireen,
Thank you for your patience.
Kindly find that upon investigating your situation, we found that you drove the vehicle for 5months without any problems. As you had work done to the vehicle without informing us, unfortunately, we won’t be able to assist you further in this matter.
Regards,
