HN
Hlalani N

1 reviews | Active since Dec 2015

10 Aug 2023, 09:22

Webuycars - Refund My Money

I purchased a Category A vehicle on the 03/07/2023 which, according to your terms and conditions “have a lower risk profile and should be usable and durable for a reasonable period of time”.

I have not been able to use this vehicle due to mechanical issues that started on the second day. Which i called the sales person and a dispute. was logged. ***. If the vehicle had been checked and categorized correctly i would have not purchased it. Now for your am sitting with a vehicle in less than a month of purchase, you are refusing to refund.

I have not been able to do that. Since you have failed to sufficiently repair the defect in the vehicle, i am entitled to a refund in terms of section 56(3)(b) of the Consumer Protection Act. Therefore, please refund me the amount that I paid for the vehicle as I have mentioned in my previous emails.

Webuycars refund me and take your vehicle.

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply10 Aug 2023, 10:35
Official
Dear Hlalani

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards