1 reviews | Active since Feb 2024
WebuyCars poor service and misreprentaion of condition car sold
Purchase a Audi A3 in auction from WebuyCars East London base on their service provider "Inspectify" report. The report totally misrepresented the condition of the car without stating severe chassis, subframe, control arm, driveshaft, stabiliser link damage. The car should have bee written off. WeBuyCars rejected my compliant citing that the car should have been inspected. If this is the case what is the point of the Inspectify report which the customer pays for. Even with the test drive there is no way to pick up the severity of the damage whixh should have been done by Inspectify who has the benefit of trained technicians and equipment. WeBuyCars has rejected the complaint and advised to approach MIOSA who generally sides with car dealers and are generally ineffective.
Thank you for bringing this to our attention. We truly apologise for the negative experience you’ve had, and we understand your frustration.
We are currently looking into the matter and will get back to you with an update as soon as possible.
Thank you for bringing this to our attention. We truly apologise for the negative experience you’ve had, and we understand your frustration.
We are currently looking into the matter and will get back to you with an update as soon as possible.
